KWANGYA@SEOUL is a space where you can experience new attractions, albums, official MDs, and special products using SM artists' IP contents.

https://www.instagram.com/kwangya_seoul
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KWANGYA SEOUL

I like the variety of goods. My daughter likes Espa, so I bought Ningning photocards.

It was great to be able to buy all the goods from my favorite group. If you’re a Seongsu fan, this is a must-visit place on your trip to Seongsu!!

I visited Gwangya for the first time because I have a friend I like… I’m really embarrassed, but the staff was kind and the payment was fast, so it was nice… But the MD purchase area is too small. I wish it was a little bigger.

It's so unfriendlyㅠㅠ I have no choice but to visit again, but I wonder if they are being unfriendly because they know this. I don't even expect them to improve because of this one review.

I love Rise. It's smaller than I thought and it's more substantial. I was surprised.

I stopped by a nearby pop-up and picked up some goods.

My daughter, who had been waiting for it for a month, really liked it.

I bought a Dream cheering stick. I was so excited to see the Gwangya addition. There were so many people and I had a great time looking at all the goods. It was a great experience. ㅎㅎ

I feel at peace as a spirited, splendid and virtuoso bassoon.

What are you guys doing.. I bought a cheering stick, but you spoke so annoyed, didn't give me the free gift that was clearly behind you (I was going to ask for it but I didn't want to talk anymore so I just left) and didn't even say hello. You're crazy... I don't know what you consider a customer, but a fan is a customer too. I don't expect you to be kind, but you shouldn't make me feel bad, right?

I bought it for my daughter. I bought a Rise postcard.

I asked the staff about the location of a product because I was curious about something, but they got so annoyed that I felt embarrassed for asking… I didn’t expect them to be overly friendly, I just asked them to tell me where the product was, but I was flustered. I went there with good intentions because it was my first time, but I left in a really bad mood. I went on a weekday, so it wasn’t crowded… I asked a friend who knows the place well, and he said this is how they normally treat people. Seriously… It’s shocking that they say this is normal. They should just use a kiosk or vending machine. It’ll probably be less frustrating.

I bought Rise dolls (18,000 won) including Mengryong, Tonyangdeok, Songyongdol, and Urakbam. I really wanted to buy Ddolbyung, but Ddolbyung Rizco is sold out ㅠㅠㅜㅜ It's smaller and cuter than I thought.

I went on an open run to buy Haechan's birthday photocards🧸💚

I heard that Enwish was released in the wilderness, so I went to visit right away!! The interior wasn't as big as I thought, but each section was cutely decorated to match the artist, so it was fun to look around 😽

The cashier at the checkout counter was very rude. When I got to the counter after waiting in line, he suddenly asked if I was still in line, and even though I said I was, he tried to pay for the person behind me first. I was so shocked that I told him I was there first, and only then did he sigh and say he would pay for me. I felt uncomfortable while paying.

This is my first time coming to the wilderness, and it’s great because there are a lot of goods!

We went to buy NCT 127 goods at 3:30pm on May 19th. When my friend went to the checkout counter, the clerk was just looking at her phone and didn't even notice us and we had to keep waiting. My friend doesn't speak Korean well so she showed the pictures of the goods she had prepared in advance to the employee with long brown hair. But the employee just kept asking my friend what the names of the members in the pictures were. However, the names of the members and the goods were all written on the pictures. However, the employee was really rude and unfriendly to my friend. So my friend was embarrassed and asked me for help since I can speak Korean. And she didn't ask if it was tax free so she didn't get it either. It was really rude and unfriendly and I was really disappointed.

It's a holiday so there are a lot of people. If you're a fan, this is a place you should come.

I went there because my daughter is a fan of NCT. The store is not that big... and there were a lot of people... Some of the employees didn't speak foreign languages, so they had a hard time responding. There were a lot of foreigners too... I think it would be good for people who like SM.

I bought a Rise necklace as a gift for my daughter. There are so many people.

ㅋㅋㅋㅋㅋㅋPlease treat customers better,,, At this age... It's been a while since I've been treated like a true believer, so I feel... funny...... I bought it for my cousin who likes Rise while I was in Seongsu... As soon as I came out of Gwangya, I inspected the doll in its unopened condition, but the sewing thread in the back was pulled out a bit strangely, so I went back in and asked to exchange the doll with the receipt... I'm sorry, but the thread in the back is torn, so please exchange it...... The employee sighed, inspected the doll, and said she'd only exchange it this once but next time there's no exchange... If there's a defect, she'll exchange it.... Then please inspect it and sell it to me ㅠㅠ I'm a true believer in other places too... But it's been a long time since I've been treated like this when buying goods..... I thought that even Gwangya treats believers differently. It's no different than ten years ago... I felt so bad!

It's rude... Of course, I think it's because they're usually busy and there are a lot of people... But in the morning, there aren't many people, and they treat you with sarcastic language, so I came to buy something with good intentions, but I feel bad.ㅜ

I went the next day because they said Rise MD goods came out on the official Instagram. I went in the morning when it opened and there were a lot of people but not enough to wait in line to pay. There were also a lot of employees. The person who paid for my order seemed older and was petite and chubby, and was wearing yellow. Was that the best service they could offer? They had an attitude of telling me to hurry up and buy it anyway, and their voice was raised halfway and their words were harsh, which made me feel like a student who was getting scolded. I'm almost 30, but I never thought I'd be treated like this when I'm spending my own money. I think that 90% of fan culture is created by artists and their agencies. Everything is a paid "service." I don't expect kindness in exchange for the money I'm spending, so please treat me like a customer. Please...! If you hate your job that much, just quit. I can feel it even from someone I met for the first time today. Why do you put up with it and work?

It's so great to be able to buy goods from SM artists :)

There's not much for sale... If you ask, they don't have anything ㅠㅠ Or it's sold out ㅠㅠ It's just like this Then what is there? Idol autographs?? ㅋㅋ It's crowded and hmm...

I came here to buy a birthday present for my daughter. It's cheaper than online.

I usually really like the breath stone, so this was my first time going to the wilderness! 😁 It's expensive, but...

This is my first visit for kids who like idols these days^^ I also had fun looking around. There is a goods shop like this in SM Town, so it was fun to look around, and the kids bought things they wanted from their favorite celebrities^^

The space is too small compared to the fan base, and I don't feel like there's a lot of variety in the products. The quality of the goods is also too low compared to the current reality... ㅠㅠsm I hope you put more effort into it for your wide global fan base.

KWANGYA@SEOUL is a space where you can experience new attractions, albums, official MDs, and special products using SM artists' IP contents. https://www.instagram.com/kwangya_seoul https://x.com/kwangya_seoul