- Naver reservations are not reflected in real time. The reservation is complete only when you receive a confirmation notification of Naver reservation. If not, you're on a waiting list. For reservations, please call 02-547-3485. - Reservations can be confirmed within 6 hours of Elcre business hours. It may take longer depending on your schedule. Weekend reservations (Saturday 17:00~Tuesday 11:00) can be made after 11:00 on Tuesdays. - Reservations are confirmed sequentially, and reservations may change or close early due to reservations other than Naver (store phone, Kakao Channel, etc.). - All program designer designations are subject to change. - Same-day cancellation and same-day reservation changes are not allowed. Reservations cannot be made if there are more than 3 cancellations or changes on the same day. - All bookings will be refunded after cancellation by deducting 10% of the program amount booked if you wish to request a refund. 40% deduction for cancellations made 3 days or more before the date of reservation, Please understand that 100% will be deducted if you cancel your reservation on the day. For better service, please make reservations and changes carefully:) - Reservation changes and cancellations can be made up to 4 days in advance. Cancellation on the day - 0% refund 1 day before - 40% refund 2 days before - 40% refund 3 days before - 40% refund *The reservation refund policy is in accordance with the FTC's consumer dispute resolution standards.